Healthcare payers are not the only group responsible for driving and achieving true interoperability. It’s ultimately a larger patient-centric endeavor and includes providers as well. It’s time to look beyond just checking a compliance box and place the emphasis on better coordination of care across the ecosystem. Join Ngan MacDonald and Lee Ann Lau, MD, from HealthLX along with senior consultant Michael Burger from Point-of-Care Partners (POCP) as they discuss:
Where interoperability challenges exist within provider organizations and what strategies have helped
How providers can play a more active role in working effectively with payers
Strategies for coping with the above challenges that don’t necessarily rely on technology
Ngan MacDonald, VP of Healthcare Business Solutions Architecture @ HealthLX
Ngan has over 20 years of experience in analytics, information management, healthcare reform, IT strategy, and business transformation having led healthcare projects (large and small) in data, strategy, and implementation. Ngan’s leadership experience includes creating new business functions and managing departmental and program budgets in excess of $80M. She has gained valuable insights by having been on the front lines of HIT just as it had been thrust in the midst of a radical technology and data transformation. Her experience in both consulting and corporate enterprise data functions ensures a deep understanding of both what it takes for companies to execute their strategy and how to leverage expert resources in the market. Prior to joining the company, Ngan was VP Enterprise Data Solutions for the Blue Cross Blue Shield Association. She holds a Master of Science degree in Information Systems from DePaul University.
Lee Ann Lau, MD., Chief Medical Officer @ HealthLX
Dr. Lau has been a practicing physician for over 15 years, in both surgery and palliative medicine. She has 9 years of experience in medical informatics as a Physician Champion for EHR implementations and as a Physician Builder, as well as work with the ICD10 conversion. Dr. Lau is also invested in social determinants of health, working to complete programs in Global Health at the Medical College of Wisconsin and a Justice, Equity, Diversity, and Inclusion program at Stanford University. She completed her undergraduate degree in Molecular Biology and Biochemistry at University of Wisconsin-Madison and attended the Medical College of Wisconsin for medical school. Her surgical residency was at University of Texas-Southwestern and her hospice and palliative medicine fellowship was at the Medical College of Wisconsin.
Michael Burger, Senior Consultant @ Point-of-Care Partners (POCP)
Michael is a healthcare IT product management professional with 25 years of experience in ePrescribing, physician practice management (PM) and electronic health records (EHR) systems, electronic data interchange (EDI) and Health Information Exchange (HIE).